Shipping Policy

Last Updated: July 2, 2026

Thank you for shopping with Veloria Cart. We are committed to delivering your orders quickly and securely. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

• During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Estimated delivery times may vary depending on your location:

• United Arab Emirates (UAE): 2–7 Business Days

• Other International Locations: 7–20 Business Days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or courier delays.

Shipping Charges

Shipping fees (if applicable) are calculated at checkout based on your delivery location and selected shipping method.

We may also offer Free Shipping on selected products or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information (when available).

Incorrect Address

Please ensure your shipping address is accurate before placing your order. Veloria Cart is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses.

Delayed or Lost Shipments

While we work with reliable shipping partners, occasional delays may occur. If your order has not arrived within the estimated delivery time, please contact our support team, and we will be happy to assist you.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos of the package and product so we can investigate and provide a suitable resolution.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are always happy to help.